FAQs

  • Many clients arrive at Pillar Physiotherapy after previous therapies have fallen short of their expectations. A common frustration is feeling as though past therapists either lacked a consistent plan or repeated the same ineffective treatments.

    Here at Pillar Physio, you’ll experience a significant difference. From your first session, you'll notice our approach is meticulously tailored to your individual needs. Your therapist will not only spend dedicated time understanding and addressing each of your concerns but will also follow a well-defined, strategic plan designed to provide lasting solutions, not just temporary relief. This structured plan ensures that every session builds towards comprehensive, enduring recovery.

  • There's no need to wait—pregnancy is an ideal time to engage in pelvic floor therapy. At Pillar Physiotherapy, we provide supportive care that prepares you for delivery. Our therapy includes exploring birthing positions and enhancing your connection to your pelvic floor, ensuring you feel ready and confident for labor. We also discuss potential labor and delivery risks, helping you craft a birth plan that resonates with your personal preferences and needs. Starting therapy during pregnancy can empower you, equipping you with knowledge and readiness for a smoother delivery experience.

  • It's not necessary for you to see a doctor before starting your plan of care with us. You're welcome to begin therapy at Pillar Physiotherapy without a referral. If you already have a referral, please bring it along to your session. If not, don’t worry—our team is happy to reach out to your healthcare provider directly to obtain a referral for your physical therapy services. We aim to make the process as smooth and straightforward as possible, so you can focus on your health and recovery.

  • Yes, every session at Pillar Physiotherapy is a full hour spent one-on-one with your therapist. We believe that this dedicated time is the most important thing for your progress. You will always work directly with a trained pelvic-health specialist, never being passed off to an aide or technician. This ensures that each minute is focused on your specific needs, enhancing the effectiveness of your treatment and facilitating faster recovery.

  • Yes, your comfort and privacy are our top priorities. You will be in a private treatment room for all aspects of your care that involve sensitive discussions or treatments. For specific exercises that require more space, we may utilize our gym area, which is designed with your privacy in mind. We have carefully chosen every detail of our clinic environment—from the soothing wall colors to the soft lighting—to ensure that you feel comfortable and at ease during each session.

  • Pelvic health is complex, influenced by various factors including daily demands, hormones, and your personal health history. This complexity demands expertise from someone who deeply understands these dynamics. At Pillar Physiotherapy, our specialists have dedicated extensive time to their training and understanding of pelvic health, far beyond basic qualifications.

    Unfortunately, the field sees many practitioners who claim to treat pelvic floor issues with minimal or even no specialized training. Some may have only attended a brief course or, worse yet, have no pelvic health training at all. This can lead to ineffective or inappropriate treatment. Choosing a true specialist ensures you receive knowledgeable, comprehensive care tailored to your specific needs, ensuring the best outcomes for your health.